peryagame ph FAQ

You must be at least 21 years old. This is a strict requirement. Age is confirmed during the KYC process, and accounts belonging to players under 21 are closed immediately. There are no exceptions to this policy.

No. peryagame ph allows only one account per player. Creating duplicate accounts – even under different details – is a breach of our Terms & Conditions and may result in account suspension and review of balances. If you had a previous account and need to discuss reactivation, contact our support team directly.

We accept valid Philippine government-issued IDs including passport, driver's licence, SSS ID, PhilSys national ID, UMID, and voter's ID. The name and date of birth on the document must match the information provided during registration. Submit a clear, unobstructed photo of the ID when completing verification.

First, double-check your username/mobile number and password. If you've forgotten your password, contact our support team at [email protected] – we'll verify your identity and assist you. Accounts may also be temporarily locked after multiple failed login attempts as a security measure. Our team can clarify the specific reason and guide you through the next steps.

Yes. Contact our support team to request updates to your registered contact details. For security purposes, identity verification is required before any sensitive account information is changed. Keep your registered Philippine mobile number active and accessible at all times since it's used for OTP verification.

peryagame ph supports Philippine bank transfer, online banking, and local e-wallets. All deposits are processed in Philippine Peso (PHP). Visit the Deposit page for the current list of available options and any applicable processing times.

No. peryagame ph does not accept credit cards or cryptocurrency as deposit methods. All transactions are in Philippine Peso via supported local banking and e-wallet channels only.

Most deposits are credited quickly, though processing times can vary depending on the payment channel used. If your deposit hasn't reflected after a reasonable time, contact our support team with your transaction reference number and we'll investigate on your behalf.

Minimum deposit amounts may vary by payment method. Check the Deposit page for the current minimums and any applicable limits per transaction or per day. All amounts are in PHP.

Log in to your account and navigate to the withdrawal section of your dashboard. Select your preferred payment method, enter the amount in PHP you wish to withdraw, and confirm the request. OTP verification is required to process the transaction. Your KYC verification must also be completed before your first withdrawal can be approved.

Processing times vary by payment method and may be affected by bank processing hours, public holidays, or pending verification requirements. If your withdrawal is delayed beyond the stated processing window, contact our support team with your withdrawal reference number. Do not submit duplicate withdrawal requests while waiting.

For security and anti-fraud compliance, withdrawals are typically processed back to the same account or method used for the original deposit. If you need to withdraw to a different account, contact our support team first. Additional verification may be required.

peryagame ph offers slots, live casino (baccarat, blackjack, roulette, and more), eBingo, online poker, and sports betting. All games are accessible from a single account and displayed in the Game Lobby. The full catalogue can be browsed after logging in.

Online slots use a Random Number Generator (RNG) to determine outcomes. Each spin is completely independent of the one before it – past results have no influence on future ones. This means no strategy, pattern recognition, or system can reliably predict or influence the outcome of any given spin. Slots are purely games of chance.

Yes. peryagame ph is fully optimised for mobile browsers. You don't need to download a separate app – just open your preferred browser on your Android or iOS device, go to the site, and log in. The platform works smoothly on phones and tablets across all modern browsers.

Yes. Live casino tables at peryagame ph operate around the clock with real dealers. Whether you're playing in Manila at lunch or in Davao late at night, you can access live baccarat, blackjack, and roulette at any hour. Game availability may occasionally vary for scheduled maintenance.

peryagame ph covers a wide range of sports relevant to Philippines players – including basketball (PBA and NBA), volleyball, boxing, esports, football, and major international tournaments. Visit the Bet section to see live and upcoming markets available in your account.

Odds are displayed in your account's betting section and all winnings are settled in Philippine Peso. Bet settlement happens after the relevant event concludes and official results are confirmed. In-play and live betting markets are settled in real time as events progress.

If a sporting event is cancelled, postponed, or abandoned before the minimum required time to settle bets, the affected wagers are typically voided and stakes are returned to your account balance. Specific settlement rules for different sports and markets are outlined in the Terms & Conditions.

Your account is protected by SSL encryption on all data transmissions, OTP-based verification for sensitive actions, and mandatory KYC identity checks before your first withdrawal. We also monitor accounts for unusual activity. You are responsible for keeping your login credentials private and not sharing them with anyone.

No. peryagame ph staff will never ask for your password, OTP, or full payment details through any channel – email, SMS, live chat, or phone. If you receive a message like this, do not respond and contact our support team at [email protected] immediately to report it.

Contact our support team immediately at [email protected]. Our team can temporarily suspend your account while an investigation is conducted. Change your password as soon as you regain access, and if you use the same password elsewhere, update those accounts as well.

peryagame ph provides deposit limits (daily, weekly, monthly in PHP), session time reminders, cooling-off periods, and voluntary self-exclusion. These tools are accessible from your account settings or by contacting our support team. More details are available on the Responsible Gaming page.

Contact our support team at [email protected] and request self-exclusion. Specify the period you need. Once activated, you will not be able to log in, deposit, or receive promotional communications during the exclusion period. No explanation is required – our team processes these requests without question.

No. Online gaming is entertainment, not a reliable source of income. All games involve financial risk and outcomes are never guaranteed, regardless of experience or strategy. Always set a budget in PHP before playing, never chase losses, and use the responsible gaming tools available to you. If gaming starts to feel like a problem, please reach out for support.